Frequently Asked Questions
Everything you need to know about shopping with Retrograde Supply Co.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take 10-21 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that vintage and final sale items are non-refundable.
Are your products true to size?
Our modern apparel follows standard unisex sizing. For our curated vintage collection, we provide specific measurements in the product description as vintage sizing can vary significantly from modern standards.
How do I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific destination.